Strategic Problem
The brand faced a two-fold challenge: educating the Hungarian market on the complex 7-step Korean skincare routine and overcoming significant regional barriers to online payment processing. The goal was to reduce the "choice paralysis" users feel when confronted with technical skincare products while ensuring a frictionless checkout in a restrictive banking environment.
Systemic Solution
I engineered a diagnostic skin survey that programmatically matches user needs with curated product packages, effectively acting as a digital skincare consultant. To solve the payment bottleneck, I strategically partnered with Paylike to integrate a robust card payment gateway, bypassing local banking monopolies to offer a seamless checkout experience.
Methodology
As the lead designer, I mapped the user flow from initial education to final purchase, identifying the diagnostic survey as the critical hook for conversion. I utilized iterative prototyping to design a feminine, modern interface that utilizes custom visual metaphors—such as bespoke icons—to simplify technical skincare steps for the end user.
Design Strategy
I implemented a bold pastel visual system to capture the modern, feminine essence of the brand while maintaining the high-fidelity feel of a premium beauty platform. This was paired with a custom iconography set and illustrations that guide the user through the 7-step routine, ensuring the information architecture remained intuitive despite the complexity of the product line.
Client & Fintech Collaboration
I acted as both a design lead and a technical liaison, managing the integration of international payment systems into the local market context. By negotiating the technical requirements of Paylike, I ensured the client’s business could operate with modern fintech efficiency despite regional banking limitations.
Operational Design
I architected the diagnostic survey as a modular component, allowing the client to update skin-type results or product packages as their inventory evolves. This data-driven approach ensures the platform can scale its personalization logic as Blossomgirl expands its product range.
Reflection
This project proved that in e-commerce, personalization is the ultimate conversion tool. I learned that as a lead designer, my role extends beyond the interface; I must also be a fintech problem-solver who finds technical workarounds to ensure a brand's commercial success in restrictive markets.
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